 Trial
Evaluation Support
| Unregistered
Trial Evaluation Users |
Priority
for tech support is given to our
customers who have registered
their software.
Note:
If you are a registered
software customer, please visit our Tech
Support Desk.
Support
is provided to trial evaluation users on
a more limited basis.
We ask
that you first consult
the online help, readme!.txt,
and other documentation that is provided
with the particular software
download.
Also,
try to rule out your operating system or
other applications as the cause of your
problem.
| Here
are a few suggestions: |
Does
the problem occur when you are running
low on Windows' operating system
resources? Try closing some applications
and/or adding more memory to your system.
Did
the problem appear suddenly? Try
restarting Windows and/or rebooting your
system and see if you can duplicate the
problem. Also, you might try reinstalling
the software if restarting Windows and/or
rebooting your system does not help.
Does
a similar problem occur with any of your
other software applications? You may need
to restart Windows and/or reboot your
system, or you may need to reinstall or
reconfigure your operating system.
Is
this the first
time the problem has appeared?
Try restarting Windows and/or rebooting
your system and see if you can duplicate
the problem. If you can duplicate the
problem, see if it also occurs in any of
your other applications. Again, you many
need to reinstall or reconfigure your
operating system, or reinstall the
software.
If
the above suggestions do
not help and you cannot
find the answer to your question in the online
help, and readme!.txt,
please proceed to the form below.
Thank
you!
| This
form for unregistered trial
evaluation users |
Note: * =
required field
|
